Being referenced
What the agent is asking for, what you do on your phone, and why a finished reference is not the same as getting the keys.
Read itHelp
Help with your tenant reference
Guides for the part where the agent has asked you to be referenced and you would like it done today, on the phone, without a folder of paperwork.
Same day, when the file is complete
If your details are complete, the reference is ready the same day. If we have to ask for a missing address or a clearer photo, the day starts again when you send it.
Start with one of these
Same day referencing
When the reference really does come back the same day, and the ordinary mistakes that push it into tomorrow.
Read itAffordability
How we set your income next to this rent, and what counts when the money does not arrive as one neat salary.
Read itWhat you will need
Name, addresses, a readable photo of your ID, and the rent figure. Gather them before you start.
Read itUnderstanding the reference
Timing
What to prepare
Agents and landlords
Still stuck?
Start the reference if you have your ID nearby, or write to us. We reply within one working day. If the flat is about to go to someone else, do the reference first and write second.